Privacy Policy

Effective Date: [10-Oct-2023]

At Shopeez, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services.

Information We Collect

  1. Personal Information: We may collect personal information, such as your name, email address, phone number, and shipping address when you place an order or create an account on our website.

  2. Payment Information: When you make a purchase, we may collect payment information, including credit card details or other payment methods. However, please note that we do not store this payment information on our servers. It is processed securely by our payment gateway partners.

  3. Website Usage Information: We may collect non-personal information about your interaction with our website, such as your IP address, browser type, and browsing history. This information helps us enhance your online experience and improve our services.

How We Use Your Information

We use the information we collect for the following purposes:

  1. Order Fulfillment: To process and fulfill your orders, including shipping, delivery, and customer support.

  2. Account Management: To create and manage your account, including order history and preferences.

  3. Communication: To communicate with you about your orders, promotions, newsletters, and updates related to our products and services. You can opt-out of promotional emails at any time.

  4. Analytics: To analyze website usage data and improve our website’s performance, content, and user experience.

Disclosure of Your Information

We may disclose your personal information to third parties in the following circumstances:

  1. Service Providers: We may share your information with third-party service providers who assist us in processing payments, shipping, and providing customer support.

  2. Legal Compliance: We may disclose your information if required by law, government authorities, or in response to legal processes, such as court orders or subpoenas.

Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee the absolute security of your data.

Your Choices

You have the following choices regarding your personal information:

  1. Access and Update: You can access and update your personal information by logging into your Shopeez Pakistan account.

  2. Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions included in these emails.

Contact Us

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us using the following contact details:

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with the revised effective date.

By using our website and services, you agree to the terms of this Privacy Policy. Please review this policy periodically to stay informed about our data practices and how we protect your privacy.

Thank you for choosing Shopeez. Your trust and satisfaction are of utmost importance to us.